Frequently Asked Questions
What is Liquid Glass?
→ The principle compound of Liquid Glass is SiO2 (silicon dioxide).
How does Liquid Glass work?
→ Liquid Glass fills the pores on your screen at a nano level to make a coating so thin that it is invisible to the human eye and eliminates the unsightly edges all traditional protectors have.
How long does Liquid Glass last on the phone or device?
→ It will wear down over time. Warranty information can be found using the information below.
Will it damage the phone?
→ No Liquid Glass will not damage the screen or your device.
→ Warning: do not apply liquid glass on any cracked screen.
What does 9H hardness mean?
→ 9H refers to the Moh scale for mineral hardness and relates to the hardness of the screen and its ability to resist scratches (typical glass has a hardness of about 5 and a diamond of about 10).
Can you remove Liquid Glass?
→ Liquid Glass is a soluble-based product. Once applied, it will be difficult to remove.
→ With use, Liquid Glass will wear over time, so we recommend that you re-apply every 3-6 months for best protection and performance.
What does antibacterial mean?
→ Refers to an initial resistant or suppressant to bacteria that limits their ability to reproduce.
Does Liquid Glass make your phone or device waterproof?
→ No, it does not make the phone or device waterproof, but it does have water repellent benefits.
Does Liquid Glass make your phone or device shatterproof?
→ No, Liquid Glass will not make your phone shatterproof but will make it less likely to crack or shatter.
What credit card or debit card merchants are accepted for payment?
→ We accept payment by Visa, Mastercard, Discover, American Express, or PayPal.
How do I contact the company?
→ You can contact the company at firstname.lastname@example.org with any questions related to our product(s).
Where can I find answers about a warranty registration?
→ You can find answers at http://tungstentec.com/warranty/
→ Here you will be directed to the warranty registration page http://tungstentec.com/warranty-registration/